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Transport Operators

DFP's Transport Services assists transport operators at the intersection of strategy, operations and technology, supporting bid preparation, bid management, and operational efficiency. Our expertise empowers clients to secure competitive advantages and optimise performance

 

Bid Preparation
Franchise Management
 Operating Services
 
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Our Transport Leadership Team

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Chris Steven

CEO & Managing Partner

Chris Stevens brings extensive leadership experience in public transport through his roles at Digital Frontier Partners (DFP), where he has successfully driven multiple complex technology engagements within the sector. As CEO and senior leader at DFP, Chris has managed strategic technology transformations, tender responses, and operational excellence projects specifically for public transport organisations, demonstrating his expertise in delivering innovative solutions, governance frameworks, and robust technology strategies tailored to the unique challenges and compliance requirements of the public transport industry.
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Aaron McCaughan

Practice Lead

Deep public transport experience from his role as Head of Architecture at Metro Trains Melbourne, where he managed operational technology strategy, budgeting, forecasting, and complex technology initiatives. At Digital Frontier Partners, as Practice Lead - Technology, he has continued to leverage his expertise in operations management, cybersecurity, strategic architecture, and financial forecasting, successfully leading tender preparations and technology governance initiatives, notably within public transport bids.
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Sarit Kannanoor

CSIO

Extensive public transport experience as Information Security Manager at Yarra Trams, where he established a certified Information Security Management System (ISMS) aligned with ISO 27001, VPDSS, IEC 62443, and AS 7770. He also led security strategy development, incident response management, and acted as Manager of Operations & Service Delivery, driving significant operational and governance improvements. Sarit holds qualifications including Chartered SABSA Master and various other certifications in Cybersecurity and GRC

Transport Excellence. Strategically Delivered.

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Strategic Insight

Navigating complex transport bids through industry expertise and technological innovation.

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Proven Experience

Trusted leadership with a record of securing and managing high-value transport projects.

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Operational Confidence

Ensuring superior operational outcomes at the intersection of strategy and technology.

Franchise Management51

 

Operational Control and Monitoring Systems (OCMS)

Ensure robust monitoring and operational control frameworks across all transport modes.

✅ Real-time operational tracking

✅ Predictive maintenance

✅ Comprehensive incident management

Franchise Contract Management

Strategically manage contracts, ensuring compliance and maximising revenue outcomes.

✅ Contract negotiation and renewal strategies

✅ Financial and risk analysis

✅ KPI and penalty management

 

Infrastructure and Asset Management

Comprehensive cybersecurity assessments tailored for local governments to identify vulnerabilities and improve resilience.

✅ Cyber risk evaluation

✅ Compliance and governance review

✅ Actionable security recommendations

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VPDSS Compliance

Ensure your organisation meets compliance requirements for the Victorian Protective Data Security Standards (VPDSS).

✅ Compliance gap assessments

✅ Risk mitigation strategies

✅ Policy and framework development

Essential 8 Implementation

Strengthen your cybersecurity with the Australian Cyber Security Centre’s (ACSC) Essential 8 framework.

✅  Maturity level assessments

✅ Security control implementation

✅ Ongoing risk monitoring

Local Government Cyber Audit

Comprehensive cybersecurity assessments tailored for local governments to identify vulnerabilities and improve resilience.

✅ Cyber risk evaluation

✅ Compliance and governance review

✅ Actionable security recommendations

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Virtual CISO (vCISO) Services

Expert guidance to strengthen your cybersecurity posture through strategic leadership.

✅ Proactive industry insights

✅ Tailored security strategies

✅ Risk and compliance oversight

Interim CIO

Comprehensive cybersecurity assessments to evaluate risks during mergers, acquisitions, or partnerships.

 

✅ Risk evaluations

✅ Vendor and partner analysis

✅ Actionable recommendations

GRC (Governance, Risk, Compliance)

Tools and strategies to ensure your organisation stays compliant with evolving regulations.

 

✅ Governance frameworks

✅ Risk management strategies

✅ Compliance monitoring

Cyber Protection Solutions51

 

Extended Detection & Response (XDR)

Advanced threat detection and automated response across your entire digital ecosystem.

✅ 24/7 threat monitoring

✅ AI enhanced detection

✅ Strategic vCISO insight

Cyber Guard Assurance

 

End-to-end security assurance to safeguard your organisation against emerging threats.

✅  Risk assessments

✅ Managed security services

✅ Compliance monitoring

DevSecOps & Secure Design

Integration of security into your development and operations processes.
 

✅ Secure code development

✅ Continuous security testing

✅ Automated vulnerability management

Cyber Incident Response

Swift and effective incident management to minimise disruption.

 

✅ CIRP (Cyber Incident Response Plan) execution

✅ Breach containment and eradication

✅ Cyber forensic analysis

Vulnerability Assessment

Identify and mitigate vulnerabilities to fortify your defences.

 

✅ Detailed evaluation of vulnerabilities

✅ Clear prioritisation of risks

✅ Actionable recommendations

You're in good company

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