Skip to content
Contact us

Privacy Policy

Picture of Digital Frontier Partners
 

Effective Date: 20th Jan 2025

Digital Frontier Partners Pty Ltd (ABN: 51 163 026 248), located at Level 4, 350 Collins Street, Melbourne VIC 3000, is committed to providing quality services to you. This Privacy Policy outlines our ongoing obligations regarding how we manage your Personal Information.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern the collection, use, disclosure, storage, security, and disposal of your Personal Information.

A copy of the Australian Privacy Principles can be obtained from the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

What is Personal Information and Why Do We Collect It?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include:

  • Names
  • Addresses
  • Email addresses
  • Phone numbers

We collect this information through various means, such as:

  • Interviews, correspondence, and telephone calls
  • Emails and website interactions
  • Publicly available sources and third parties

We collect your Personal Information for the primary purpose of providing our services, communicating with you, and fulfilling our business obligations. Additionally, your information may be used for secondary purposes closely related to the primary purpose, where such use would be reasonably expected. You can unsubscribe from our mailing lists at any time by contacting us.

Sensitive Information

Sensitive Information, as defined by the Privacy Act, includes data about an individual's racial or ethnic origin, political opinions, religious beliefs, union memberships, or health information.

We only collect and use Sensitive Information for:

  • The primary purpose it was obtained
  • A secondary purpose directly related to the primary purpose
  • Situations where you provide consent
  • Circumstances required or authorised by law

Disclosure of Personal Information

We may disclose your Personal Information to:

  • Third parties with your consent
  • Authorities or organisations when required or authorised by law

Where reasonable, we ensure the recipient maintains confidentiality and complies with the Privacy Act.

Security of Personal Information

We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, modification, or disclosure. Our measures include:

  • Secure databases and electronic files
  • Access restrictions for authorised personnel only
  • Regular updates to privacy practices and policies

When your Personal Information is no longer required, we will securely destroy or de-identify it in compliance with Australian law.

Access to and Correction of Personal Information

You have the right to access and correct the Personal Information we hold about you. If you wish to do so, please contact us at:

No fees apply for access requests; however, we may charge administrative fees for providing copies of records. Identification may be required before processing your request.

Cookies and Website Analytics

Our website may use cookies to improve user experience. You can manage or disable cookies through your browser settings.

Maintaining Information Accuracy

We prioritise keeping your Personal Information accurate, complete, and up-to-date. If you believe the information we hold is incorrect or outdated, please notify us promptly to update our records.

Policy Updates

This Privacy Policy may change periodically to reflect updates in our practices or Australian law. The latest version will always be available on our website.

Complaints and Enquiries

If you have any questions or concerns about this Privacy Policy, please contact us:

Digital Frontier Partners Pty Ltd
ABN: 51 163 026 248
Address: Level 4, 350 Collins Street, Melbourne VIC 3000
Email: contact@digitalfrontierpartners.com
Phone: +61 3 9016 7891 or 1800 288 817

If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):