Support adoption with clear roles, training, and operating procedures. We help teams execute changes, measure impact, and embed improvements into business as usual.
Workforce Optimisation
Our AI-driven workforce optimisation product helps organisations regain control of workforce cost and performance without replacing existing roster systems. Using advanced ML and Gen-AI modelling across roster, timesheet and operational data, it recommends targeted optimisations focused on cost, coverage, compliance and staff preferences — delivering measurable operational improvement.

Our workforce optimisation features

Roster Optimisation
Reduce labour cost leakage and improve coverage by aligning rosters to demand, skills, and award rules. We identify the drivers of overtime, agency use, and shift churn, then implement practical optimisation that improves fill rates, continuity of care, and budget control.

Leave Planning
Reduce labour cost leakage and improve coverage by aligning rosters to demand, skills, and award rules. We identify the drivers of overtime, agency use, and shift churn, then implement practical optimisation that improves fill rates, continuity of care, and budget control.

Workforce Augmentation
Ensure you have the right number of staff, with the right skills, on the right shifts. This module highlights where rosters rely too heavily on casual and agency cover, then models a more stable workforce mix aligned to demand, budget, and care continuity.
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How DFP can help
Labour cost diagnostics
Identify the true drivers of overtime, agency spend, unfilled shifts, and award leakage. We turn roster, timesheet, and payroll data into clear insights and prioritised actions.
Roster optimisation and demand alignment
Align staffing levels and skill mix to demand patterns, coverage requirements, and award rules. Reduce shift churn and last minute changes while improving fill rates and continuity.
Leave planning and backfill control
Forecast leave impact early and apply guardrails to approvals. Prevent leave driven overtime spikes by planning backfill and redistributing coverage ahead of time.
Workforce mix stabilisation
Reduce reliance on casual and agency by modelling a sustainable baseline of permanent roles. Improve stability, reduce premium rates, and support better handovers and team cohesion.
Compliance and payroll accuracy
Strengthen governance across awards, fatigue rules, and approvals. Reduce payroll errors and remediation effort through improved controls, auditability, and exception management.
AI enabled productivity uplift
Increase productivity without adding headcount by embedding AI copilots and workflow automation in high volume admin, reporting, compliance, and customer interactions. Reduce time spent on low value work while improving quality and governance.
Performance reporting and operational cadence
Implement dashboards and a practical rhythm of review so leaders can manage cost, coverage, and compliance weekly. Track savings and outcomes to ensure improvements hold over time.
Change management and implementation support
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